Hello and Welcome! We're super stoked to see you here checking out the new MOTackle.com.au website!
First off, the team at MOTackle want to say a huge thank you to both our returning customers as well as anyone new giving us a go for the first time, and we hope this new website serves you all well.
Now, to anyone returning and fimiliar with the original MOTackle website, you will probably notice things aren't too different, however we have made some massive improvements under the skin which you may start to notice as you check things out. The first and biggest improvement that we are really excited about is a live inventory management system that has linked our physical store with our online store! This is a huge step forward for us making it possible for you, the customer, to see if an item is either 'In Stock', not in stock but available for 'Backorder' or 'Out Of Stock'.
When you see these availability statuses next to products, this is what it means -
In Stock - The product is in stock on the shelves ready to be despatched to you if ordered. There may be the rare occasion that we only have 1 of an item left and someone picks it up in store at the same time as you decide to order it online, but we'll try and make sure that stays a rarity.
Backorder - This means it is a regularly stocked item that we have currently run out of, but we will get more soon so you can still order it and place it on back order. We will then get it on its way to you as soon as the stock arrives back in store.
Out Of Stock - This is reserved for clearance items or products that we wont be getting back in again, which have sold out and are no longer available for purchase. We may occasionally also use this for normal stock line items that become unavailable for extended periods of time.
Another great feature that has been incorporated into our new website is having all your sales linked between online and instore. For this to work, it is a requirement to register an account when shopping online and you will need to be logged in to finalise purchases through the website. The benefit of this is being able to store details like shipping addresses for faster checkout, as well as being able to jump online anytime you want and see a full and complete record of your sales history, even for purchases made in store!
As this new website is linked to a new system in store, if you had an existing customer account from the old MOTackle.com.au website, you will need to go to MY ACCOUNT, enter your email address and reset your password by clicking the FORGOT YOUR PASSWORD button. We do apologise for the slight inconvinience this may cause, but by logging in and updating your account, you will have access to use discount coupons and other benefits as they become available in the future!